Knak AI features unavailable

On June 12, 2025 (EDT), our AI-powered features experienced a temporary service disruption. Our team immediately identified the cause as an outage with one of our sub-processors and monitored the situation until service was restored by the external provider.
Root Cause:
The issue was caused by a temporary service outage on the Google Cloud Vertex AI platform, an external service that our AI features depend on to function.